Help with aidi.ai.
aidi.ai runs in your organisation’s own Azure subscription, so your IT team looks after your access. We help them, and you.
Signing in
Sign in with your Microsoft work account. If you cannot, ask your IT team: they decide who may use aidi.ai, and your organisation’s sign-in rules apply.
What your phone and laptop keep
Your phone keeps your five most recent conversations, encrypted, and locks the app when you step away. The desktop app keeps a copy of your own data, only what you may see, and your conversations, encrypted. Signing out erases what a device keeps.
Deleting your account
See how to delete your account.
Security questions
The security page sets out where your data goes and who can reach it.
Contact us
Write to info@vizlake.com. Tell us your organisation’s name and what you see, and attach a screenshot if you can.
We work from offices in Europe, the Middle East and India: Brussels, Dubai and Kochi.
AiDi Embedded
For the report portal, ask at support.aidi.ai.